Returns & Exchanges

We want you and your little ones to love your Roshambo shades, which is why we offer a 30-day window for returns or exchanges on all undamaged eyewear. If you aren't completely satisfied with the fit or style, our team is here to ensure you find the perfect pair.

1

Check Eligibility

Ensure your items are in their original, unworn condition with all packaging intact within 30 days of the delivery date.

2

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

3

Print and Ship

Download your prepaid shipping label, securely package your eyewear, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing